What Our Customers Are Saying
-
Howard Mcclure, Statesville, NC
-
Ashlyn and Vick were the greatest, exceptional people, everyone. If you are looking for a bike or anything else this is where to come, it's more like coming home than a dealership!! Thank you everyone!!!
Howard McClure, Statesville, NC -
Exceptional experience, wonderful people!!!
Howard McClure, Statesville, NC -
I know when I am ready to purchase Ashlyn will be the Salesperson to make it happen Professionalism is everything and customer service is second to none You Rock and will see you soon to pick out and pick up my Ride Ashlyn keep up the great service .
-Anonymous -
Vic sold me 2005 Fatboy. My first H D everything was very pleasant.Vic was very helpful.He also checked with me 2 or 3 days after the sale checking to make sure I was happy. Next year I will more than likely buy a new one from Vic. Thank you for a very pleasant experience
Larry Worix, Charlotte, NC -
I just wanted to make a comment about Miles one of your parts representative. I had an interaction with him today over the phone for a $9 part this man went way above and beyond to call other dealerships to track down a part for me that was on back order this man is a great employee.
-Anonymous -
I want to thank Tony & Chris for an excellent experience this past week in purchasing my 2019 Street Glide! Great job guys!
MICHAEL MOTTO, Cornelius, NC -
Our visit today was so refreshing. When we walked through the doors Tina greeted us with a big smile! The other two ladies at check out were also helpful and super friendly! As a customer, its always nice to feel appreciated for your business! Thank you for your wonderful customer service!
Michaela Johnson, Mt Holly, NORTH CARO -
I WENT LOOKING TO SEE WHAT THEY HAD TO SELL NOT INTEBDING ON BUYING ANYTHING. THEY WERE SO FRIENDLY , NICE ,WELCOMING AND CARED ABOUT ME AND MY FAMILY. FELL IN LOVE WITH THE BIKE AND BAUGHT IT THAT DAY. THANKS DANIEL AND CHRIS
-Anonymous -
I want to leave a comment for the Little lady Tina at the front desk. She is always so friendly and bubbly I have never seen her in a bad mood. I've seen her answering phones , cleaning up around the dealership. I hope the management knows what they have in Ms Tina.
-Anonymous -
If you want a great experience with lots of happy people this is the place to go they will work hard to make sure you leave with a smile on your face and the bike you want my sales person was John Zimmermann i couldnt have been happier thank you guys
Charles Owens, Bealeton, VIRGINIA -
I stopped in on Saturday just before they closed. The salesman Richard didn't rush me. He took his time showing me different bikes. When I didn't see what I liked he remembered one they had just bought. It was a beautiful street glide special. The manager gave me a great deal so I bought it. Richard gave me enough time to get home and contacted me to see how the wife liked it, great dude great dealership that was not over priced like some of the others. Overall I had a great experience and I would recommend them to anyone in the market for the worlds greatest motorcycle HARLEY DAVIDSON!!!!!
James Long, Lexington, NC -
I came too independence Harley and there was a lady in there by the name of Ms. Tina, and she was very helpful, polite and really nice keep her around thank you
-Anonymous -
I was in for service yesterday and your staff was terrific. Rob was particularly helpful and engaging. He asked me about bikes I had owned through the years and was interested in helping me get back on the road (my 2014 Street Glide's battery was dead). I have been riding for almost 30 years, and I ride on a weekly basis year round, but I don't have tattoos and a beard so people alway assume I am a newbie. Good job to your staff for understanding how to treat customers right.
Al Webster -
I would like to shout out Lee and Brian in service department. I brought my Road King in to replace the tires about 1pm on Saturday. They were busy but still was able to get me in. They also checked for recalls, which there was one. Ordered the part for the recall, changed both front and rear tires even with being overwhelmed with other customers. I will be a repeat customer.
-Anonymous -
I bought the first Bike from Independence during the changeover. Since it was all changing hands at that time it was a little hectic. HOWEVER..... Trace, Steve and Tim (The new owner) were absolutely AWESOME to deal with. Had a few hiccups since it was changing hands but no fault of their own. These guys went out of their way to make sure everything was satisfactory. If you want a dealership that looks out for YOU and not their pocketbook than THIS is where you need to look!!!!!!! Not only did I get a great deal I made some great friends!!!!
Ron Ulbrich, Denver, NORTH CARO
Big shout out to John in parts and accessories for helping to take my new bike, to the next level with really cool touches that make it my style now!!! Thank you much, John!!!